Resolve resident issues more efficiently and retain more customers with memorable, personalized service experiences utilizing the power of visual assistance and diagnostic intelligence.
Request a demo“You are awesome. Thank you for your patience and kindness. You put me at ease and helped me solve the issue with my dishwasher. You also saved a technician visit so the contractor could devote time to someone else. I am so glad I enrolled in your Home Warranty program. Many, many thanks for your professionalism. Please thank the Remote Assist technician, Jimmie, for all his help with kindness and care.”
“I am blown away because I’ve been hot since May with no AC working in my home. In less than 20 minutes, I’m now comfortable. I am so thrilled with my experience. I will be calling back and trying to use this service as much as possible. The HomeX team is fantastic, I’m really impressed, and appreciate everything .”
“Great service and great savings. My heat was back up and running within minutes. Plus the learnings from doing the work myself will save me some service calls in the future.”
“The technician was right on time, was very polite, was very knowledgeable. He diagnosed the problem, he walked us through the solution, and he stayed with us online until we were sure that our furnace was working again. We found this video service call very helpful.”
“My tech was very patient and listened to my concerns. He was not in a rush to get the job done. It worked well to do a video chat, bc he could see my thermostat and help me accomplish the goal of learning how to set and hold the temperature! I am very thankful!”