Sorry, the web browser you're using is not supported by this website.

Please use Google Chrome, Firefox, Safari, or another browser to access homex.com. Thank you.

Skip to main content

We use cookies to enhance your experience. For details on how we use cookies, collect data, & how to manage your consent please see our Cookie Policy & Privacy Policy.

Experiencing Low Water Pressure? Your Water Valve May Be in the Open Position

A partially closed water heater shut off valve, otherwise known as the cold inlet water valve, can cause low water pressure and sometimes even cause your water heater to make noise. For your water to flow freely, make sure the valve is fully open.

Check For A Partially Closed Water Valve

If your water heater is making noise or you notice low water pressure running through all your taps, it’s time to check for a closed water valve.

How to check for a partially closed water valve

  • The water shut-off valve is usually found near the front of your house, close to your water meter. There should be a lever or a round handle next to the water lines where they enter your home.

  • If it's a lever or ball style valve and the handle is going in the same direction as the pipe it's connected to, then the valve is open. If the handle is at an angle or running in the opposite direction to the pipe it's connected to, then the valve is off or partially closed and restricting the flow.

    If you have a round or oval handle, turn it clockwise to close it and counterclockwise to open it. Make sure it's turned counterclockwise as far as it will go.

If your water valve is fully closed or fully open, consider other reasons for what's causing issues with your water heater.

What To Do If You Have A Partially Closed Water Valve

If your water valve is partially closed, you can fully open or close it by turning the handle as far as it can go in either direction. By doing so, your home’s water pressure should return to normal.

Need a helping hand? Connect with one of our Remote Assist technicians who can help troubleshoot any issues with your water heater and water inlet valve.

NOTE: This content is for informational purposes only, and HomeX and its affiliates disclaim all liability related to it. If you decide to perform any tasks based on this information, you assume all risks, including the risk of loss or damage to property or personal injury.

Let's Get It Fixed!

HomeX virtual experts will assess your issue (for free!) and can resolve simple problems.

What Did You Think of This Article?

What Did You Think of This Article?