Check Your Condensate Pump
The condensate pump draws the condensation from the AC unit and pumps it through the discharge line to be drained. Do you see water collecting around the blower unit on the floor? That's a clear sign something's wrong with your condensate pump. And if the pump stops working properly, the secondary float switch in the pump will keep your A/C from turning on at all.
How to check your condensate pump
If your air conditioner is running, turn it off to prevent the problem from getting worse before it can be fixed.
Look for water pooling around the air handler.
CAUTION: Clean up any water immediately so that you don’t slip (this also prevents water damage to the walls and floors).
Check your thermostat and make sure it's set to cool.
See if the condensate pump is plugged in to a working outlet. If the GFCI has tripped, reset it.
What To Do If Your Condensate Pump Stops Working
A broken condensate pump is impossible to work around, so it's best to take care of it immediately. You'll want a professional diagnosis to determine the problem and next steps.
NOTE: This content is for informational purposes only, and HomeX and its affiliates disclaim all liability related to it. If you decide to perform any tasks based on this information, you assume all risks, including the risk of loss or damage to property or personal injury.
Let's Get It Fixed!
Our virtual experts can diagnose your issue (for free!) and resolve simple problems.