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How Do I Choose a Plumber?

Choose a plumber based on reputation and reliability. A reliable plumber is licensed, insured, and transparent about their offered services and costs. The best way to narrow down your choices is to research the local plumbers in your area.

Choosing the Right Plumber

Choosing the right plumber is easier said than done. When something goes wrong or breaks in your home’s plumbing system, you’ll want someone who knows how to fix the issue right away, and will do so with attention and care.

Rather than settling on a single referral or an online ad, take the time to list out a few local plumbing companies and compare things like services offered, customer reviews, and transparent pricing.

Crucial Factors to Consider

When choosing a plumber, there are several factors that can point to the expertise and experience you’re looking for. Here are some things to look for when beginning your search:

The plumber is licensed

A licensed plumber has undergone legitimate professional training to develop a sound understanding of systems, processes, and safety. Selecting a licensed plumber over someone who is self-taught will be the better choice, especially if the job is extensive and requires a hefty repair or replacement.

The plumber is insured

While most plumbers are safe and cautious as they work on plumbing problems, accidents can happen. If something doesn’t go as planned, you’ll want to be sure your plumber has general liability coverage and their policy will cover any damages done to your home.

The plumber is experienced

Plumbing jobs range in location and complexity, so you’ll want someone with significant experience who can repair anything from a clogged garbage disposal to a burst pipe (especially when you’re not too sure about the nature of the problem).

The plumber guarantees their work

Be sure to check if your plumber offers a warranty on the quality of their services, as well as clear policy on prices for any necessary repairs or replacements after the job is complete. Your satisfaction should be guaranteed!

Transparent pricing

All plumbing jobs have a price tag, and some will be higher than others. When it comes to choosing a plumber, a fair price is essential, but clarity and honesty around hourly rates and repair costs are just as important. Before agreeing to hire them, be sure to ask your plumber any questions around pricing to avoid misunderstandings and surprise fees.

Many plumbing companies don’t apply an hourly rate, but instead use what they call flat-rate book pricing: A book or iPad will list different task (like replacing a hot water heater) and include all the different styles, sizes, and the prices for the replacement parts. They’ll also list the various kinds of repairs or plumbing and gas code upgrades that are required by your state or county codes.

Convenient location

If a pipe bursts in your home, you’ll feel more secure knowing your plumber is close by and can come fix the issue quickly. Consider choosing a local plumber in your area who can be at your home within the hour of a plumbing emergency — if the job goes well, you’ll have a great local pro you can rely on in the future!

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