The front of the plate has the cutter grid below it. The wires of the cutter grid heat up and cut through the ice slab when it falls onto the grid. The cutter grid should be replaced if the wires are broken or not heat up.
Follow these steps to fix your issue:
If you have ice in the ice maker's storage bin, store it in a separate container during the repair. Hardware can fall inside the ice bin if the drain hole is not covered. Shut off the house circuit breaker if you want to unplug the ice maker.
Remove the cutter grid cover
The screws on the cutter grid cover need to be removed to open the ice maker door. Set aside the cutter grid cover. There are uncut slabs of ice on the cutter grid.
Remove the cutter grid
The cutter grid has screws on either side. To get the cutter grid wire harness connection, pull the cutter grid down slightly. The cutter grid wire harness can be removed from the control housing. The ice maker's cutter grid needs to be pulled out.
Install the new cutter grid
Plug the cutter grid wire harness into the control housing and push the new cutter grid into the ice maker. Attach the mounting screws to the holes.
Reinstall the cutter grid cover
Attach the cutter grid cover to the cutter grid with the mounting screws.
The ice maker can be plugged into the wall outlet or the house circuit breaker can be reset.
Fill the ice storage bin
There is a drain hole in the ice storage bin. During this repair, ice was stored in a separate container.
You would need the following tools:
1/4-inch nut driver, clean wash cloth or shop towel, work gloves.
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