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How do I replace a Motor Coupler in a Top-Load Washer?

Follow these steps to fix your issue:

  1. Shut off the electricity.

    The wall outlet has a power cord. Gloves protect your hands.

  2. Open the control console.

    Pull the plastic end caps off the sides of the control console and then swing it over the top of the back panel. Some models have screws on the back of the end caps instead of on the front of the control console. Spring clips under the caps are what other models have. If you want to release the spring clips, you need to remove the rear screws.

  3. Remove the cabinet.

    Release the clips that secure the cabinet to the washer's back panel if you want to unplug the wire harness from the lid switch. If you want to remove the cabinet from the washer frame, you have to pry the clips from the slots in the top panel.

  4. Release the drain pump.

    Attach the drain pump to the drive motor with metal mounting clips by using a slot screwdriver. Pull the drain pump from the shaft. Don't connect the hoses to the drain pump. The pump should be moved to the side of the motor so you don't have to worry about it.

  5. Remove the drive motor.

    Release the locking tab on the wire harness connection plug and remove it from the drive motor. As you remove the top retainer clip, place one hand under the drive motor to prevent it from falling. Pull the drive motor away from the retainer clip. The drive motor is large. If necessary, use a helpers to remove the drive motor.

  6. Remove the old motor coupler.

    If you want to clean the shafts, you should take the remnants of the old motor coupler from the shafts. Use a crescent wrench to remove the motor coupler from the drive motor shaft. The drive motor shaft and the transmission shaft may need to be removed. Caution is needed when trying to pry the gears from the shafts.

  7. Install the new motor coupler.

    Carefully push one of the motor couplers onto the transmission shaft. Wait until the end of the transmission shaft is flush with the outer surface of the cog base, then use a slot screwdriver and hammer. The drive motor shaft needs to be flushed with the outer surface of the cog base. If only one of the cogs of the original motor coupler was broken, install the new ones. If the original isolator does not appear to be damaged, install the new one.

  8. Reinstall the drive motor.

    The upper drive motor clip needs to be positioned so that it can be snapped into place to hold the drive motor. The top motor mounting clip helps hold the motor in place while you remove the bottom motor mounting clip.

  9. Reinstall the drain pump.

    The receptacle in the drain pump should be oriented with the shaft of the drive motor. The drain pump needs to be put on the drive motor shaft. The drain pump needs to be secured with metal clips.

  10. Reinstall the cabinet.

    Keep the front lip of the cabinet on the floor as you position the cabinet in front of the washer. To slide the front lip of the cabinet under the washer frame, push the base of the cabinet forward with your foot. The holes in the back of the cabinet need to be lowered so that the alignment tabs at the back of the washer base are visible.

  11. Reinstall the control console.

    The control console should be on the top of the washer. The control console has mounting screws on the base. The control console has plastic end caps on the sides.

  12. Restore the power.

    The electrical outlet should be plugged into the washer.

Time required: 60 minutes.

You would need the following tools: hammer, phillips screwdriver, slot screwdriver, socket wrench set and ratchet, work gloves.

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