How Do I Select an HVAC Technician?
TechXpert verified by Ken Kontra
You’ll want to contact an HVAC technician team to install your HVAC system. Installing an HVAC system is a complicated process, and while you may be tempted to accept the challenge of doing it yourself, it’s smart to hire HVAC experts to ensure the installation is done safely and properly.
Selecting the Right Technician for Your HVAC Installation
Heating and cooling systems are complex, but an installation is pretty straightforward, right? Not all the time. Different systems can work in different ways, and like other devices, they evolve with technology.
Since most homeowners will need to install a new HVAC system only once or twice in their lifetime, it’s a job that’s better left to an experienced, reliable technician. Who do you choose for the job?
Signs of HVAC Expertise
When you’re arranging an expert install, price is important, but it’s not everything. A good technician will inspect your current system before offering a quote for a new system, taking into account things like the size of the space to heat or cool, the climate, and whether or not your home has ducts. They should also ask you what you’re looking for in a system, whether it’s more comfort, less allergens, lower energy costs or quieter operation.
When you’re hiring an expert HVAC technician, one of the first qualifications to look for is a professional certification. NATE (North American Technician Excellence) is one of the most recognized certifications in the HVAC industry. Countless contractors and manufacturers partner with NATE to train and develop HVAC experts to help you with your home! Any technician with this level of certification will ensure your home is in safe hands.
Some Things to Consider when Selecting an HVAC Technician
You want to be sure you’re getting the service you’re paying for with results that will last. It’s also good to know you have support down the road if something goes wrong. Here are some things to look for and questions to ask when you’re choosing a technician:
Positive reviews from real customers. For trusted reviews, check online forums like Google My Business. Be wary of review sites that don’t vet reviewers.
Is the technician who’s dispatched to your home employed by the company that sent them? If the technician is contracted, will the company guarantee their work? You need to know who's accountable if something goes wrong.
Will the technician show up in a marked vehicle? (A marked vehicle gives you peace of mind that the technician works for the company they say they do).
How long does the company guarantee their service and system maintenance?
Is the company stocked with the parts you may need? If not, service delays are likely.
Are the technicians certified?
How long will you need to wait between the estimate and the installation?
Which brands does the company service?
Does the company offer financing? An HVAC system can be costly, so having the option to stretch payments out over a period of time can help.
There are dozens of companies to choose from, and you might find a great technician through word of mouth or online reviews. Then again, going with the first name you come across can be a mistake. It’s best to put in a bit of time and research at the start to avoid the stress, time, and extra costs of an installation that doesn’t meet your expectations.
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