The washer needs to be unplugged. Pull the door open with the help of the manual release tab on the bottom of the door lock. Foreign objects can be found in the door lock receiver. There are objects in the receiver. Check the wire harness connections between the door lock assembly and the main electronic control board if the door lock receiver is clear. If the wire harness is damaged, you should replace it. The door lock/switch assembly should be replaced if the wire connections are ok.
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