Why Is My Water Softener Brine Tank Not Emptying?
If any parts involved in the water softening process get clogged, your water softener brine tank won't empty, causing it to fill with water.
Most tanks have a safety float valve inside a separate tube in the tank, and if that valve can't operate, too much water will accumulate and flood the tank. The water softener won’t be able to clean itself and your water will get harder over time.
How To Check For A Flooded Brine Tank
Check your water softener to see if the low salt light is on. If your water softener doesn't have a low salt light, take the lid off the brine tank and look inside. Most brine tanks are made to hold 250–300 pounds of salt. You want to keep the salt level above the water level.
Look at the brine tank to see if it's full of water. Check the manual for your water softener to see whether or not your system is supposed to have water in the brine tank. Depending on the system you have, it may need to be completely dry, have approximately 6" of water in the base of the tank, or, if your system has a platform, it may need to have 1–2 inches of water above the platform. Having far more water than your tank requires means that the system has flooded.
If a flooded brine tank doesn't seem to be the culprit, consider other reasons for hard water.
What To Do With a Water Softener Brine Tank Full of Water
If a flooded brine tank is traced to a faulty float valve, the problem will not resolve itself. You may need to call in an expert to find the source of the issue and repair it.
NOTE: This content is for informational purposes only, and HomeX and its affiliates disclaim all liability related to it. If you decide to perform any tasks based on this information, you assume all risks, including the risk of loss or damage to property or personal injury.
Let's Get It Fixed!
HomeX virtual experts will assess your issue (for free!) and can resolve simple problems.