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How to Troubleshoot a Water Softener For Electrical Issues

Think your water softener might not be drawing power? This is likely as easy as plugging it back in. But if it is more complicated, you can check the time of day setting with some simple troubleshooting steps.

Check Your Water Softener

If your water softener has no power, it’s possible it’s not plugged into the outlet. If someone in your family (pets included!) accidentally bumps into your system and unplugs it won’t receive the electricity it needs to operate.

How to check your water softener for no power

  • Check the time of day on the water softener and make sure it's accurate. If it's not correct, reset the time and check it again in a couple of hours.

    If it hasn't kept the proper time, then you know you have a problem. Your water softener is either losing power or the drive motor is dead.

  • See if the cord for your water softener is still plugged into the outlet. If it's plugged in but your water softener still isn't working, you may need to check for power from the GFCI or breaker.

If your water softener is plugged in and you still have problems, consider other reasons for hard water.

What To Do If Your Water Softener Has No Power

To get your water softener system back on track, simply plug it back into the outlet and consider clearing the area around it to prevent anything from unplugging it. If your water softener still shows signs of no power, you may be dealing with a more signiciant issue.

Need a helping hand? Connect with one of our Remote Assist technicians to help troubleshoot any issues with your water softener.

NOTE: This content is for informational purposes only, and HomeX and its affiliates disclaim all liability related to it. If you decide to perform any tasks based on this information, you assume all risks, including the risk of loss or damage to property or personal injury.

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