Check Your Water Softener System
Locate your water softener between the main water line and your taps. You'll need to check if the seals on the water softener are split, torn, or have shifted out of place, or if the piston is scored or scratched. If you spot any of these issues, water could leak through the backwash line.
How to check your water softener system
Check that the control head is in the service position. The control head sits on top of the tall, thinner tank and looks a bit boxy. It could be black, gray, or even green. If the dial says it’s in the service position, then it’s sending conditioned water to the home.
Make sure it's set to the correct time of day. If it isn't correct when you check, reset it and then check it again in a few hours. If it's letting the clock slip out of sync and the water softener hasn't lost power at any point, then the timer motor is likely failing.
You should see a plastic tube connected to the control head. The tube will either go to a waste line, sump pump, or the ground outside. Follow the tube to where it ends. If you see water leaving the tube outside of the set cleaning hours, then you likely have a leak.
If the water softener doesn't seem to be the problem, consider other reasons for low water pressure.
What To Do If Your Water Softener System Is Constantly Running
Once you've done a thorough inspection and (hopefully) found a suspicious part that could be letting your water softener system run, it's time to call a technician to take it from here.
NOTE: This content is for informational purposes only, and HomeX and its affiliates disclaim all liability related to it. If you decide to perform any tasks based on this information, you assume all risks, including the risk of loss or damage to property or personal injury.
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