Sorry, the web browser you're using is not supported by this website.

Please use Google Chrome, Firefox, Safari, or another browser to access homex.com. Thank you.

Skip to main content

We use cookies to enhance your experience. For details on how we use cookies, collect data, & how to manage your consent please see our Cookie Policy & Privacy Policy.

Why doesn t my refrigerator shut off?

It's possible that you have a problem with your evaporator fan motor. The back panel of the freezer compartment has a cover on it. Is the fan covered in ice or frost?

Let's Get It Fixed!

HomeX virtual experts will assess your issue (for free!) and can resolve simple problems.

What Did You Think of This Article?

What Did You Think of This Article?

Shop Recommended ProductsShop HomeX Recommended Products