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Product Management & Design

We craft the project plans that help us understand and identify our consumers’ problems, then design and build products and solutions for seamless experiences.

The Product Management & Design team gets to:

Partner with teams across our business — design, engineering, marketing, analytics, even executive leadership — to deliver on inventive solutions.
Drive the development of product strategy with tested approaches, creative thinking, and user insights.
Build out the required business models and a learning plan to validate assumptions along the way.

Illustration of a person smiling in front of a computer screen showing a webpage layout

Current Openings

By location

No current openings.

Have a look at some of our other teams!

Product Management & Design

We craft the project plans that help us understand and identify our consumers’ problems, then design and build products and solutions for seamless experiences.

The Product Management & Design team gets to:

Partner with teams across our business — design, engineering, marketing, analytics, even executive leadership — to deliver on inventive solutions.
Drive the development of product strategy with tested approaches, creative thinking, and user insights.
Build out the required business models and a learning plan to validate assumptions along the way.

Current Openings

By location

No current openings.

Have a look at some of our other teams!

Remote Assist Technicians

We’re expert problem solvers who are passionate about investigating homeowner problems and leveraging technology to find the solutions.

The Remote Assist team gets to:

Act as the natural starting point for a consumer to get expert advice, learn about their home, solve a home issue, or tackle a home project.
Provide homeowners with DIY guidance, help with repairs, and expert advice for managing home systems and appliances over the phone or a video call.
Communicate and interact with our customers to build trust and respect so that next time they have an issue, they call us first.

Product Development

We envision, build, and implement products that will make the industry more accessible — and delightful — for everyone on every device.

The Product Development team gets to:

Create state-of-the-art front-end web technologies via SSR, performance optimization, accessibility, and experimentation.
Build microservices using a variety of technologies in AWS.
Architect and remodel mobile applications and communication tools using phone, video, text chat, SMS, and email.

Product Management & Design

We craft the project plans that help us understand and identify our consumers’ problems, then design and build products and solutions for seamless experiences.

The Product Management & Design team gets to:

Partner with teams across our business — design, engineering, marketing, analytics, even executive leadership — to deliver on inventive solutions.
Drive the development of product strategy with tested approaches, creative thinking, and user insights.
Build out the required business models and a learning plan to validate assumptions along the way.

Current Openings

By location

No current openings.

Have a look at some of our other teams!

Remote Assist Technicians

We’re expert problem solvers who are passionate about investigating homeowner problems and leveraging technology to find the solutions.

The Remote Assist team gets to:

Act as the natural starting point for a consumer to get expert advice, learn about their home, solve a home issue, or tackle a home project.
Provide homeowners with DIY guidance, help with repairs, and expert advice for managing home systems and appliances over the phone or a video call.
Communicate and interact with our customers to build trust and respect so that next time they have an issue, they call us first.

Product Development

We envision, build, and implement products that will make the industry more accessible — and delightful — for everyone on every device.

The Product Development team gets to:

Create state-of-the-art front-end web technologies via SSR, performance optimization, accessibility, and experimentation.
Build microservices using a variety of technologies in AWS.
Architect and remodel mobile applications and communication tools using phone, video, text chat, SMS, and email.

Product Management & Design

We craft the project plans that help us understand and identify our consumers’ problems, then design and build products and solutions for seamless experiences.

The Product Management & Design team gets to:

Partner with teams across our business — design, engineering, marketing, analytics, even executive leadership — to deliver on inventive solutions.
Drive the development of product strategy with tested approaches, creative thinking, and user insights.
Build out the required business models and a learning plan to validate assumptions along the way.

Current Openings

By location

No current openings.

Have a look at some of our other teams!

Remote Assist Technicians

We’re expert problem solvers who are passionate about investigating homeowner problems and leveraging technology to find the solutions.

The Remote Assist team gets to:

Act as the natural starting point for a consumer to get expert advice, learn about their home, solve a home issue, or tackle a home project.
Provide homeowners with DIY guidance, help with repairs, and expert advice for managing home systems and appliances over the phone or a video call.
Communicate and interact with our customers to build trust and respect so that next time they have an issue, they call us first.