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Strategy & Operations

We’re the maze runners of HomeX. Give us a puzzle and we’ll solve it — not just for now and for our business, but for the future of the whole industry.

The Strategy & Operations team gets to:

Work with project management, analytics, and data science to locate the complex problems inside and surrounding our business.
Solve for those problems through projects like scaling operations for sales and customer success, defining and planning business management models, and analyzing resources and measurability across matrix businesses.
Advise and build strategies for operational excellence, staffing, and scaling to make an impact across the business.

Illustration of a person standing in front of a whiteboard with a picture of gears

Current Openings

By location

No current openings.

Have a look at some of our other teams!

Strategy & Operations

We’re the maze runners of HomeX. Give us a puzzle and we’ll solve it — not just for now and for our business, but for the future of the whole industry.

The Strategy & Operations team gets to:

Work with project management, analytics, and data science to locate the complex problems inside and surrounding our business.
Solve for those problems through projects like scaling operations for sales and customer success, defining and planning business management models, and analyzing resources and measurability across matrix businesses.
Advise and build strategies for operational excellence, staffing, and scaling to make an impact across the business.

Current Openings

By location

No current openings.

Have a look at some of our other teams!

Applied Science & AI

We’re the beating heart of our problem-solving effort, using groundbreaking technology to locate industry pain points and provide new and better solutions.

The Applied Science & AI team gets to:

Solve the problems HomeX and the industry is facing in the areas of stochastic optimization, vehicle routing, logistics, dynamic pricing, natural language processing, machine reasoning, knowledge engineering, and ontology.
Define the future direction by employing technology and creative problem solving to optimize solutions for business and industry pain points.

Remote Assist Technicians

We’re expert problem solvers who are passionate about investigating homeowner problems and leveraging technology to find the solutions.

The Remote Assist team gets to:

Act as the natural starting point for a consumer to get expert advice, learn about their home, solve a home issue, or tackle a home project.
Provide homeowners with DIY guidance, help with repairs, and expert advice for managing home systems and appliances over the phone or a video call.
Communicate and interact with our customers to build trust and respect so that next time they have an issue, they call us first.

Strategy & Operations

We’re the maze runners of HomeX. Give us a puzzle and we’ll solve it — not just for now and for our business, but for the future of the whole industry.

The Strategy & Operations team gets to:

Work with project management, analytics, and data science to locate the complex problems inside and surrounding our business.
Solve for those problems through projects like scaling operations for sales and customer success, defining and planning business management models, and analyzing resources and measurability across matrix businesses.
Advise and build strategies for operational excellence, staffing, and scaling to make an impact across the business.

Current Openings

By location

No current openings.

Have a look at some of our other teams!

Applied Science & AI

We’re the beating heart of our problem-solving effort, using groundbreaking technology to locate industry pain points and provide new and better solutions.

The Applied Science & AI team gets to:

Solve the problems HomeX and the industry is facing in the areas of stochastic optimization, vehicle routing, logistics, dynamic pricing, natural language processing, machine reasoning, knowledge engineering, and ontology.
Define the future direction by employing technology and creative problem solving to optimize solutions for business and industry pain points.

Remote Assist Technicians

We’re expert problem solvers who are passionate about investigating homeowner problems and leveraging technology to find the solutions.

The Remote Assist team gets to:

Act as the natural starting point for a consumer to get expert advice, learn about their home, solve a home issue, or tackle a home project.
Provide homeowners with DIY guidance, help with repairs, and expert advice for managing home systems and appliances over the phone or a video call.
Communicate and interact with our customers to build trust and respect so that next time they have an issue, they call us first.

Strategy & Operations

We’re the maze runners of HomeX. Give us a puzzle and we’ll solve it — not just for now and for our business, but for the future of the whole industry.

The Strategy & Operations team gets to:

Work with project management, analytics, and data science to locate the complex problems inside and surrounding our business.
Solve for those problems through projects like scaling operations for sales and customer success, defining and planning business management models, and analyzing resources and measurability across matrix businesses.
Advise and build strategies for operational excellence, staffing, and scaling to make an impact across the business.

Current Openings

By location

No current openings.

Have a look at some of our other teams!

Applied Science & AI

We’re the beating heart of our problem-solving effort, using groundbreaking technology to locate industry pain points and provide new and better solutions.

The Applied Science & AI team gets to:

Solve the problems HomeX and the industry is facing in the areas of stochastic optimization, vehicle routing, logistics, dynamic pricing, natural language processing, machine reasoning, knowledge engineering, and ontology.
Define the future direction by employing technology and creative problem solving to optimize solutions for business and industry pain points.