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SERVICES / Appliances

Guided Appliance Repair and Service

Troubleshooting an appliance issue? Need help deciding whether to repair or replace? Our expert technicians are happy to lend a virtual hand.

Expert Support, at Your Fingertips

Expert Support, at Your Fingertips

When your home appliances are working well, managing your home is a breeze. We can help get those devices back on track right over the phone or on a video call.

From microwaves to washing machines, our Remote Assist expert technicians can help identify the faulty part and whether you can fix it yourself or if it’s best to replace it altogether.

Our Appliance Services

Connect with a Remote Assist expert for a FREE virtual assessment to investigate your issue. From there, we can help you choose the best way forward — and you decide if you want to continue with a guided repair.

Diagnosis and Guided Repair

After your assessment, we can diagnose the steps and parts needed to resolve the issue. If no new parts are required, we’ll even walk you through a simple fix right then and there!

Part Installation

Once you have any needed parts and are ready to start your project, we're here to guide you every step of the way.

Remote Assist

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HomeX Remote Experts will diagnose your heating or cooling issue for free! They can also help you fix the problem over a phone or video call, for a fraction of the typical service fee. Learn More

hand with wrench reaching through screen
remote assist tech at desk chatting

Kitchen and Laundry Appliance Help

From dishwashers to dryers, we can assess problems and virtually guide repairs of large home appliances.

Washer

From shirts to sheets, we’re here to make sure your washer is reliable and efficient so your items come out clean.

Dryer

Whether you’re running a heavy duty or delicate cycle, rely on us to make sure your dryer is functioning properly on every setting.

Refrigerator

We’ll assess any issues with your fridge, ranging from a faulty ice maker to an inoperable water dispenser.

Ranges (Ovens and Stoves)

Whether you have a gas or electric kitchen range, our pros can help make sure your ovens and stoves are heating safely and efficiently.

Microwave

If you rely on a microwave to heat up your meals, we’ll help inspect and identify any issues with your device’s built-in ventilation system.

Dishwasher

Got dirty dishes? Our pros can help identify issues that prevent your dishwasher from running clean and efficient cycles.

Garbage Disposal

If your garbage disposal is on the fritz, you can call on us to assess and help you repair it.

Water Dispenser & Filtration Systems

Keep your water clean and clear with water filtration and dispenser systems.

Ice Maker

Ice maker giving you the cold shoulder? We can guide you on how to repair your unit to keep your ice fresh and frozen.

From shirts to sheets, we’re here to make sure your washer is reliable and efficient so your items come out clean.

Whether you’re running a heavy duty or delicate cycle, rely on us to make sure your dryer is functioning properly on every setting.

We’ll assess any issues with your fridge, ranging from a faulty ice maker to an inoperable water dispenser.

Whether you have a gas or electric kitchen range, our pros can help make sure your ovens and stoves are heating safely and efficiently.

If you rely on a microwave to heat up your meals, we’ll help inspect and identify any issues with your device’s built-in ventilation system.

Got dirty dishes? Our pros can help identify issues that prevent your dishwasher from running clean and efficient cycles.

If your garbage disposal is on the fritz, you can call on us to assess and help you repair it.

Keep your water clean and clear with water filtration and dispenser systems.

Ice maker giving you the cold shoulder? We can guide you on how to repair your unit to keep your ice fresh and frozen.

Not sure if your system needs a technician or just a quick reset? Speak with a live expert for a free virtual diagnosis today!

hand holding phone on call with remote assist tech
hand holding phone on call with remote assist tech

Common Appliance Issues

Dishwasher delivering dirty dishes? Dryer leaving you damp? Here are some issues that can hold up your housework.

  • water valve is off
  • filter needs replacing
  • control arm/stop arm is broken
  • ice maker supply line burst

If your fridge dispenser isn’t delivering what it should, you may be dealing with clogged water filters or even a burst water supply line valve. Either way, we can help you identify why your fridge is on the fritz.

  • control arm is in the “Off” position
  • supply line is clogged
  • filter needs replacing
  • too much or little filling the ice mold
  • oose electrical connection, gearbox, or motor

When your ice maker lets you down, the issue may be as simple as switching the control arm from ‘Off’ to ‘On.’ But if there’s a clog in the water line, you can follow a few steps to fix your ice maker yourself!

  • gas oven has faulty igniter
  • heating elements are glowing red
  • faulty temperature sensor
  • faulty wiring
  • clogged gas line

There’s nothing better than a hot meal right from the oven (and nothing worse than a cold, wasted dinner). If your oven is struggling to heat up, there are some things to check for before deciding to replace your unit.

  • dirty burner
  • poor connection in the burner socket
  • faulty switch
  • faulty power supply
  • faulty wiring
  • bad element

Stovetop not heating up? Your stove may simply have a bad burner, or it could have a poor power connection in the burner socket. Regardless, you’ll need to find the source of the issue to restore the heat.

  • defective control panel
  • faulty membrane switch
  • faulty control board
  • faulty transformer
  • bad fuse
  • faulty door switch
  • faulty wiring

If your microwave buttons aren’t working, you may have a faulty control board or panel. Get your unit checked out so you know what you need to get your popcorn kernels popping!

  • food/mineral buildup
  • faulty inlet valve
  • clogged spray arm
  • low water temperature
  • low water pressure
  • broken soap dispenser
  • dirty filter
  • clogged drain line
  • dishes blocking soap dispenser
  • control board is faulty
  • wiring is faulty

Done with dirty dishes? Your dishwasher might need a deep clean, or there could be another problem at play. Fortunately, we can get to the bottom of it together.

Does one of these sound familiar? Our experts can help.

CALL 1 (855) 466-3948

Top-Rated Service

  • Step-by-Step Diagnostics

    “My technician was extremely knowledgeable. He explained every step of the diagnostics we went thru. I will definitely use this service again.”

    Thomas M.

    5.0

  • Careful, Patient Guidance

    “The technician was super patient and walked me safely through every step.”

    James M.

    5.0

  • Step-by-Step Diagnostics

    “My technician was extremely knowledgeable. He explained every step of the diagnostics we went thru. I will definitely use this service again.”

    Thomas M.

    5.0

Watch How It Works

video thumbnail of man at sink
video thumbnail of man at sink

Watch How It Works

Appliance FAQs

Wondering how to deal with that leak, clog, or funny smell? We’ve got answers to common appliance questions.

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